When we purchase goods in large quantities, it is understandable to choose the cheapest option. After all, who doesn’t want their products to be manufactured at the lowest cost possible? But what happens if you choose the cheapest option?
Low-cost suppliers will offer you a very low price to satisfy your price expectations. After all, a low price means that your product will be more competitive. If your costs are lower than your competitors’, you can sell your products at a lower price and win more market share. They understand this principle very well, so in order to win your trust, they will send you free samples at a loss, and sometimes even offer shipping fees lower than the market price.
They will carefully select a sample to send you. After you are satisfied with the sample, you will pay a deposit, and then your troubles will begin. Generally, the tricks of low-quality suppliers are that the samples and the bulk products have different qualities. We have encountered customers who purchased milk bottles that were 20% lighter than the samples, which were very easy to break and could not be sterilized at high temperatures before filling. During the filling process on the production line, the bottles would jump and move around on the conveyor belt like they were dancing, causing noise, breakage, waste of raw materials, and other problems. At this point, you are in a dilemma: whether to scrap the unused glass bottles or continue using them. Either way, it is a significant loss. Then you will turn to the seller to handle the after-sales problems. Since the transaction price was low at the time, the profit from this order is simply not enough for them to take responsibility for your losses. Therefore, they will delay, ignore, or even disappear. The cost savings you originally made will be spent during these times and may not even be enough.
In addition to reducing the weight of the product, the logistics for shipping can also choose cheaper cargo ships. Cheap cargo ships are like cheap airline tickets, they will go through several transfers before arriving at the destination. This delay in time and the extended time spent at sea will delay the product’s launch, causing significant losses for the company.
The cheapest suppliers usually only provide very basic services. Although these services are basic, they are acceptable for customers in economically underdeveloped areas and for companies that want to reduce costs without good service.
Our company has always adhered to the principle of putting service first, and in order to provide customers with a better experience, we continuously improve our services. From the production and packaging of glass bottles to shipping and after-sales, we provide a total of 12 free services. We understand that customer satisfaction is our most important goal, so we not only provide high-quality products but also strive to provide thoughtful and meticulous services. Specifically, the following are the free services we provide:
- Free samples to help customers better understand our products.
- Free packaging design to ensure the safety of products during transportation.
- Free label printing to help customers better display products.
- Free matching products, such as corks and lids.
- Free testing reports to ensure that products comply with national standards.
- Free on-site installation guidance to help customers better use the products.
- Free technical consultation to answer customers’ questions.
- Free after-sales service to ensure smooth use of products.
- Free repair service to solve problems that may arise with the products.
- Free training service to help customers better understand the use and maintenance of the products.
- Free customization service to tailor products to customers’ needs.
- Free door-to-door delivery service to save customers transportation costs.
We believe that these free services will help us win the trust and support of our customers and enable us to grow together. We promise that whether it’s an existing or new customer, we will provide better products and services with a service attitude of honesty, professionalism, and efficiency.
Post time: 6月-19-2023
